Request account and data deletion

Send a deletion request

Request deletion by email

To: contact@gyuforge.com
Subject: RUMBLORB account deletion

Say that you want your RUMBLORB account deleted and provide an email address for our reply. If known, include your game account ID, whether it is linked to Google, and information that can help locate it. You can contact us even if you cannot access the app or do not know the account ID.

Do not send passwords, verification codes, card numbers or purchase tokens. The button opens your email app. If you do not have one, send an email to the address above using your usual email service.

What happens next

An operator will explain the minimum steps needed to identify the account and verify ownership, process the deletion, and reply with the outcome. Providing an account ID alone does not prove ownership or authorize deletion. This page does not perform instant automatic deletion. If more verification is needed or some records must be retained by law, we explain the reason and scope.

Data covered

Deletion covers the account and Google-link information, display name, sessions, saved progress and settings, marble configurations, upgrades and items. Progress and content may not be recoverable after deletion. Tell us about unresolved purchase or refund issues before deletion.

Records that may be retained

Transaction, refund and dispute records required by law may be excluded. Where applicable, paid-transaction records are retained for five years and complaint/dispute records for three years, followed by review and erasure. See the Privacy Policy for details.

Device data and your Google account

Uninstalling the app or clearing its Android storage removes local data but does not replace a server-account deletion request. Deleting a RUMBLORB account does not delete your Google account or Google Play transaction history. Refund requests are reviewed separately.